Student FAQs for COVID-19 Class Changes

Last updated 2:42 p.m. May 11, 2020

Please note: All KCC campuses are currently closed until June 8 and all campus events are canceled through Aug. 31; our Spring 2020 semester is continuing in an online-only format with instructors and staff working remotely. Please visit www.kellogg.edu/coronavirus for more information.

Here are answers to frequently asked questions from students about potential class changes due to coronavirus.

What is the status of Spring 2020 classes at KCC?

KCC will not have any face-to-face instruction for the remainder of the Spring 2020 semester. Many of our classes will continue online, including those that have recently transitioned from face-to-face to fully online. However, students in classes that cannot be delivered fully online will have the opportunity to request an Incomplete Contract and complete the coursework at a later time at no additional cost if certain requirements are met.

Are all courses now online for Spring 2020?

No. Kellogg Community College has transitioned many of its face-to-face instructional components to an online-only format for the remainder of the Spring 2020 semester. However, some courses cannot be rapidly or fully converted, which means students in those courses are advised to begin the process of submitting an Incomplete Contract.

As instructors continue to explore options, they will communicate directly with their students in their respective sections. KCC also will update the full list of affected courses as information is received from the College’s Instructional Division. As of today, affected courses include:

  • CRJU 201
  • CRJU 204
  • CRJU 205
  • CRJU 208
  • CRJU 214
  • CRJU 215
  • CRJU 230
  • CRJU 299
  • DEHY 120
  • DEHY 123
  • DEHY 232
  • DEHY 241
  • DEHY 244
  • EMT 110
  • EMT 120
  • EMT 121
  • EMT 122
  • EMT 123 
  • EMT 130
  • EMT 205
  • EMT 216
  • EMT 225
  • EMT 245
  • EMT 254
  • IACT C005
  • IACT C010
  • IACT 050
  • IACT 060
  • IACT 070
  • MEAS 201
  • PTA 114
  • PTA 116
  • PTA 223
  • PTA 227
  • RADI 133

Do I need to monitor my student email account?

Yes. You should regularly monitor your student email account and communicate with instructors using your student email account. Check your KCC email account at least once per day.

Will student employees be paid while KCC is closed? Should they work from home?

Student employees will be paid through the closure according to their regular work schedules and should not work from home. Student workers should contact their supervisor with any questions.

How will the College’s decisions, based on COVID-19, affect my financial aid?

Contact Financial Aid for your specific circumstances at 269-965-4123 or finaid@kellogg.edu.

Are KCC counselors still available? How do I schedule a phone appointment with them?

Yes. Counselors are available and we encourage students to reach out to them. You can contact our counselors directly to schedule a phone appointment: Tim Bond at bondt@kellogg.edu and Mitch Walinski at walinskim@kellogg.edu.

I’m a current student and need to speak with my academic advisor. How do I schedule a phone appointment?

Current students can schedule a phone appointment with their academic advisor through Starfish, located in the Bruin Portal. Directions for scheduling appointments through Starfish are located on the Starfish Student Support page. New and returning students can schedule a phone appointment by first emailing the Academic Advising department at advising@kellogg.edu. A directory of the Academic Advising department is also available online, if you wish to reach someone specifically.

If the College moves to only online courses, and I don’t have Internet access, how will that affect me?

Internet service providers are offering temporary free access to Internet service. If such a workaround is not available to you, work with your instructor on a plan for an Incomplete Contract.

If I don’t have a laptop computer, can I borrow one from KCC or apply for a loan to buy one for myself?

KCC has a limited number of laptops available for students who have a demonstrated need and who sign a formal agreement regarding the use of College equipment. Contact the KCC Help Desk for more information.

KCC students may be able to apply for a federal student loan to purchase a laptop. Contact KCC Financial Aid at 269-965-4123 or finaid@kellogg.edu. .

How can I request transcripts while KCC facilities are closed?

Alumni and former students can connect to the National Student Clearinghouse to request an official transcript. This secure electronic format is designed to expedite the process and give you additional delivery options. American Express, Discover, MasterCard and Visa are acceptable forms of payment. There is a $6.25 charge per transcript to send your transcript electronically. Please visit the Student Clearinghouse website at https://tsorder.studentclearinghouse.org/school/welcome to process your electronic order. Be sure to verify with your receiving institution that they participate in electronic exchange to receive your transcript.

If I sign an Incomplete Contract, how will this affect my financial aid?

Contact Financial Aid for your specific circumstances at 269-965-4123 or finaid@kellogg.edu. Additionally, you may submit questions on KCC’s Virtual Services web page at www.kellogg.edu/virtualservices.

Can I transfer or graduate with an incomplete grade?

You will have to meet the requirements for graduation or the transfer institution. If you need the course for transfer or graduation, you will need to complete the Incomplete Contract.

What is the deadline for withdrawing from a course?

For the Spring 2020 semester, KCC has extended its withdrawal deadline to the final day of any given class. This gives students more time to decide if withdrawal is the appropriate decision for them.

Is the Morris Library open to students?

No. In accordance with an executive order signed by Gov. Whitmer and in alignment with CDC guidelines, the Morris Library at KCC is closed to the public and to students until June 8. Online access to a host of library services remains available at Kellogg.edu/library.

How can I get help with online resources when the library is not open?

There is a 24-hour live chat reference help through the widget at the bottom left of all library pages.

What if I have overdue library books?

Due dates for all KCC materials checked out from the Morris Library have been extended to June 10. Fines for any MelCat items will be waived.

Will The Bridge and Student Services (Admissions, Records and Registration, Financial Aid, Advising, etc.) be available during the campus closure?

KCC staff and many campus services will be available remotely during the campus closure. Visit www.kellogg.edu/virtualservices for contact information for the various departments. We’ll be updating this page with information and resources for students on an ongoing basis.

What about Lifelong Learning classes?

All face-to-face Lifelong Learning classes for the Spring 2020 semester (through June) have been canceled. Individuals who registered for a spring Lifelong Learning class will receive a full refund in the form they paid. Visit www.kellogg.edu/lifelong for more information.

Can I continue to serve at my community organization to complete my service-learning hours?

Students should not be serving at any community organization for their classes while KCC’s campus is closed. Communication about when students are able to start serving again will come from their instructors via KCC email.

What if I have a course in the community such as a clinical or experiential learning?

KCC will not have any face-to-face clinical or experiential instruction for the remainder of the Spring 2020 semester. Students should communicate with their instructors via KCC email for more information.

What if I have a course in the community such as a clinical or experiential learning?

KCC will not have any face-to-face clinical or experiential instruction for the remainder of the Spring 2020 semester. Students should communicate with their instructors via KCC email for more information.

What about training at the RMTC?

KCC will not have any face-to-face instruction or training for the remainder of the Spring 2020 semester. Students should communicate with their instructors via KCC email for more information.