Retention Alert

Retention Alert is a student tracking and alert system that allows the College to reach out to students before they get off track. It provides a communication system throughout the institution which helps identify at-risk students and provide opportunities to improve student success.

Note: Due to the fact that users could be timed out while writing a lengthy case report, we recommend that it be written in Word or Word-pad first and then copied and pasted into the Retention Alert case.

Need help? Click on the link below for instructions

Fin.Aid No Show
Retract Fin.Aid No Show
Faculty Submitted Academic Withdrawal
Faculty Submitted Change of Grade
Athletic Progress Report
Check Status of submitted cases

Still need help? Give us a call at 269-965-4148


Financial Aid No Show

Reporting through KRIS system at the beginning of the course for those who have never shown up to class or have showed to one class and never again.

Fin.Aid No Show Instructions

Step 1. Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

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Step 2. Click on KRIS for Faculty.

KRIS for Faculty image

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Step 3. Under Faculty Information, locate and click on Class Roster Select Section.

Class roster select section image

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Step 4. Locate and click on the class for the Student that a case is being created.

Select class image

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Step 5. Locate the student and in the third column you will see Create Case.

Create case image

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Step 6. Click on the drop down menu for the Type of Issue and select Fin.Aid Student Does Not Report to Class.

Case type image

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Step 7. Write a brief Statement for the Summary. The Detailed Notes is where all the information with the first day of reporting is beneficial. Any attempted contact should be documented in the case. Check all that apply. Submit when finished.

Case notes image

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*** Please note some cases are Auto-Closed as they are used for reporting processes.***

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Financial Aid No Show Retract

If a student begins attending class after the “No Show” has been reported, please log back in to the Web Portal and create a new case for them and their financial aid will be reinstated. Use the Type of Issue “Fin.Aid – Student Reports After Reprtd As No Show”.

Fin.Aid No Show Retract Instructions

Step 1. Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

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Step 2. Click on KRIS for Faculty.

KRIS for Faculty image

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Step 3. Under Faculty Information, locate and click on Class Roster Select Section.

Class roster select section image

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Step 4. Locate and click on the class for the Student that a case is being created.

Select class image

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Step 5. Locate the student and in the third column you will see Create Case.

Create case image

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Step 6. Click on the drop down menu for the Type of Issue and select Fin.Aid Student reports After Reportd As No Show.

Case type image

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Step 7. Write a brief Statement for the Summary. The Detailed Notes is where all the information with the first day of reporting is beneficial. Any attempted contact should be documented in the case. Check all that apply. Submit when finished.

Case notes image

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*** Please note some cases are Auto-Closed as they are used for reporting processes.***

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Faculty Submitted Academic Withdrawal

Academic Withdrawal Instructions

Step 1. Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

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Step 2. Click on KRIS for Faculty.

KRIS for Faculty image

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Step 3. Under Faculty Information, locate and click on Class Roster Select Section.

Class roster select section image

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Step 4. Locate and click on the class for the Student that a case is being created.

Select class image

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Step 5. Locate the student and in the third column you will see Create Case.

Create case image

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Step 6. Click on the drop down menu for the Type of Issue and select Faculty Submitted Academic Withdrawal.

Faculty Submitted Academic withdrawal image

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Step 7. Write a brief Statement for the Summary. In the Detailed Notes please give the last date of attendance and reason why you would like them withdrawn from the course.

Example: Student A has missed 3 classes and mathematically cannot pass the class.

Case notes image

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*** Please note some cases are Auto-Closed as they are used for reporting processes.***

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Change of Grade

Change of Grade Instructions

Step 1. Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

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Step 2. Click on KRIS for Faculty.

KRIS for Faculty image

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Step 3. Under Faculty Information, locate and click on Class Roster Select Section.

Class roster select section image

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Step 4. Locate and click on the class for the Student that a case is being created.

Select class image

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Step 5. Locate the student and in the third column you will see Create Case.

Create case image

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Step 6. Click on the drop down menu for the Type of Issue and select Faculty Submitted Change of Grade.

Faculty Submitted change of grade drop down menu image

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Step 7. Write a brief Statement for the Summary – “Revised Grade = B”. The Detailed Notes is where the original grade, revised grade, and reason for the change should be entered. The last day of reporting is beneficial. Any attempted contact should be documented in the case. Check all that apply. Submit when finished.

Case notes image

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*** Please note some cases are Auto-Closed as they are used for reporting processes.***

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Athletic Progress Report

Student Athletes will require a progress report for each of their courses. This is a requirement from the Athletics department.

Athletic Progress Report Instructions

Step 1. Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

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Step 2. Click on KRIS for Faculty.

KRIS for Faculty image

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Step 3. Under Faculty Information, locate and click on Class Roster Select Section.

Class roster select section image

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Step 4. Locate and click on the class for the Student that a case is being created.

Select class image

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Step 5. Locate the student and in the third column you will see Create Case.

Create case image

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Step 6. Click on the drop down menu for the Type of Issue and select Faculty Submitted Athletic Progress Report.

Athletic Progress report image

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Step 7. Write a brief Statement for the Summary. The Detailed Notes please include the current grade, any attendance problems and any other comments or concerns you have about the student.

Case notes image

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*** Please note some cases are Auto-Closed as they are used for reporting processes.***

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Checking the Status of a case that was already submitted

Contribution to Cases Directions

Step 1. Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

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Step 2. Click on KRIS for Faculty link.

KRIS for Faculty image

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Step 3. Click on My Contributions To Cases link.

Contribution to cases location imge

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Step 4. Select which cases you would like to Include or Exclude using the drop down menus.

Include exclude image

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Step 5. View each of the different cases that you have closed or cases that you own or cases over one year old. You can expand the cases by clicking on the blue summary link.

Contribution to cases summary image

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