Retention Alert

Retention Alert is a student tracking and alert system that allows the College to reach out to students before they get off track. It provides a communication system throughout the institution which helps identify at-risk students and provide opportunities to improve student success.

Note: Due to the fact that users could be timed out while writing a lengthy case report, we recommend that it be written in Word or Word-pad first and then copied and pasted into the Retention Alert case.

Need help? Click on the link below for instructions

Faculty Submitted Change of Grade
Fin.Aid No Show
Retract Fin.Aid No Show
Check Status of submitted cases



 

Financial Aid No Show

Reporting through KRIS system at the beginning of the course for those who have never shown up to class or have showed to one class and never again.

Fin.Aid No Show Instructions

Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

Click to enlarge

Click on KRIS for Faculty.

KRIS for Faculty image

Click to enlarge

Under Faculty Information, locate and click on Class Roster Select Section.

Class roster select section image

Click to enlarge

Locate and click on the class for the Student that a case is being created.

Select class image

Click to enlarge

Locate the student and in the third column you will see Create Case.

Create case image

Click to enlarge

Click on the drop down menu for the Type of Issue and select Fin.Aid Student Does Not Report to Class.

Case type image

Click to enlarge

Write a brief Statement for the Summary. The Detailed Notes is where all the information with the first day of reporting is beneficial. Any attempted contact should be documented in the case. Check all that apply. Submit when finished.

Create case summary and notes image

Click to enlarge

*** Please note some cases are Auto-Closed as they are used for reporting processes.***

top

 


 

Financial Aid No Show Retract

If a student begins attending class after the “No Show” has been reported, please log back in to the Web Portal and create a new case for them and their financial aid will be reinstated. Use the Type of Issue “Fin.Aid – Student Reports After Reprtd As No Show”.

Fin.Aid No Show Retract Instructions

Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

Click to enlarge

Click on KRIS for Faculty.

KRIS for Faculty image

Click to enlarge

Under Faculty Information, locate and click on Class Roster Select Section.

Class roster select section image

Click to enlarge

Locate and click on the class for the Student that a case is being created.

Select class image

Click to enlarge

Locate the student and in the third column you will see Create Case.

Create case image

Click to enlarge

Click on the drop down menu for the Type of Issue and select Fin.Aid Student reports After Reportd As No Show.

Case type image

Click to enlarge

Write a brief Statement for the Summary. The Detailed Notes is where all the information with the first day of reporting is beneficial. Any attempted contact should be documented in the case. Check all that apply. Submit when finished.

Create case summary and notes image

Click to enlarge

*** Please note some cases are Auto-Closed as they are used for reporting processes.***

top

 


 

Change of Grade

Change of Grade Instructions

Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

Click to enlarge

Click on KRIS for Faculty.

KRIS for Faculty image

Click to enlarge

Under Faculty Information, locate and click on Class Roster Select Section.

Class roster select section image

Click to enlarge

Locate and click on the class for the Student that a case is being created.

Select class image

Click to enlarge

Locate the student and in the third column you will see Create Case.

Create case image

Click to enlarge

Click on the drop down menu for the Type of Issue and select Faculty Submitted Change of Grade.

Faculty Submitted change of grade drop down menu image

Click to enlarge

Write a brief Statement for the Summary – “Revised Grade = B”. The Detailed Notes is where the original grade, revised grade, and reason for the change should be entered. The last day of reporting is beneficial. Any attempted contact should be documented in the case. Check all that apply. Submit when finished.

Change of Grade image

Click to enlarge

*** Please note some cases are Auto-Closed as they are used for reporting processes.***

top

 

 

Checking the Status of a case that was already submitted

Contribution to Cases Directions

Once logged into the Bruin Portal, you will need to locate the Employee tab and click on it. Then select KRIS tab.

Employee tab and KRIS tab image

Click to enlarge

Click on KRIS for Faculty.

KRIS for Faculty image

Click to enlarge

Contribution to cases location imge

top