Support Information for Online and other students using Course Technologies
Help Desk Support
If you have technical questions or are uncertain who to contact for help, contact the Information Services Help Desk. The Help Desk provides technical support for Blackboard, college e-mail, the portal and KRIS system.
- E-mail: helpdesk@kellogg.edu. You can expect a response within twenty-four hours on weekdays and on the following business day on weekends.
- Telephone: (269) 965-3931 extension 4148. Leave a message if the phone is not answered or it is outside regular work hours. Telephone calls will typically be returned within 1 business day.
- Walk-in: Learning Resource Center, 8:00 AM - 5:00 PM, Monday-Friday
- Web: http://www.kellogg.edu/is/helpdesk/index.html
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Academic Services
For information on the Computer Lab, Academic Advising, Library, Study Skills Classes, The Learning Place, Testing & Assessment and Tutoring
(note: Michigan Community College Virtual Learning Collaborative students should also see the MCCVLC proctoring page for testing information).
Customer Service
For information on Registration, Tuition & Fees, Payment Options, Grading Information, Refund Policy, Residency Requirements.
Support Services
For information Support Services, Tutoring Services, Disability Services, Child Care Grant.
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