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I.S. Help Desk Home

Using computers, phones, and other technology can be frustrating if things do not work the way you expect them to work. Our staff members provide technology support and offer several resources and services that will allow you to resolve problems on your own if you choose. In addition, if you want to learn to use new software, applications, or systems -or just want to further your technical knowledge, you can take advantage of our training opportunities. We strive to assist with and resolve all technology-related issues.

Upcoming Events

Moodle Training - As of now there are one-on-one trainings available. Please contact Ronald Coller x.2387 or training@kellogg.edu

Windows 8.1 coming soon: The I.S. Department will start a soft roll out of Windows 8.1 to employees and faculty after the start of the Fall 2014 Semester. The students PC's (computer labs) will be ready for the start of Spring 2015 semester.

Planned System Maintenance

May 12, 2014 - June 1, 2014: Moodle Test will be placed in Maintenance Mode (no access) so classes can be backed up for the move to the live server.

May 14, 2014 - 12-2pm: Moodle Live will be unavailable during the scheduled maintenance. Grades will be available through the KRIS Gradebook.

Contact the I.S. Help Desk

Call: (269) 965-4148

Email: helpdesk@kellogg.edu

Visit: The Emory Morris Resource Center
(Library BC Campus)

Fall/Spring Hours
  • Monday – Thursday 8am-5pm
  • Friday 9am – 5pm
Summer Hours
  • Monday – Thursday 8am-5pm
  • Friday 9am- Noon

EmergencyAFTER HOURS EMERGENCIES: The Help Desk is only able to offer after hours support for emergencies, such as campus network outages and assisting with technology issues that prevent a class from running. The Faculty member may place a Priority 1 work order here and someone will contact you shortly.

 

AFTER HOURS NON EMERGENCIES - Can be reported 24 hours a day seven days a week via our voice mail or email services. Simply leave the message with the spelling of your name, your KCC ID number, and a return phone number and we will get back to you in the order the messages are left.

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CONTACT US

MEET US
450 NORTH AVENUE
BATTLE CREEK, MI 49017
CALL US
269.965.3931
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