Web Portal - Frequently Asked Questions?
What is a portal?
A portal is a site that provides a gateway to a suite of commonly used web services; the KCC web portal provides access to authenticated web resources such as KRIS, Blackboard and E-mail.
Do I have to go through the portal to check my GroupWise e-mail (Faculty & Staff)?If you are using the client (desktop icon) for GroupWise, your e-mail access does not charge. If you are using GroupWise web access e-mail, then you do need to access web e-mail by going through the portal.
Do I have to go through the portal to check my Netmail e-mail (for Students)?Yes, you need to login to the portal. Your e-mail will open up within the portal window.
What internet browsers are recommended for use with the Portal?Newer versions of Internet Explorer, Firefox, Safari, Netscape have been tested for use with the portal. The AOL browser is not compatible with the portal.
What browser settings do I need to set to use the portal?-
Check the cookies are enabled (usually set under Internet Options and/or Security Options)
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Allow Pop-Ups (If you have a Pop-Up blocker; choose accept all Pop-Ups from this site)
Yes and no. If you log into the web portal and click on Blackboard in the Welcome screen, you will see your courses and not have to log in. However if you go to the browser using bb.kellogg.edu then you will have to log in. Remember that Blackboard is using your universal password which is the same password used to log into the web portal, KRIS, and your e-mail.
Will I still need to log into Colleague (UI) with my Colleague username and password (for Faculty & Staff)?Yes, you do! Remember Colleague (UI) now uses the same universal password as your Novell login screen, web portal, KRIS, Blackboard and e-mail.
I just changed my Universal Password, can I use it right away?Once your password change is confirmed, you must wait 5 minutes before trying to log back into KRIS or into a workstation on campus. This will allow the new password to update with the other applications. When 5 minutes has elapsed, you can use your new Universal Password for the portal and workstations across campus.
Do all students have e-mail access?No, only currently enrolled or financial aid applicants will see e-mail. A non-student can still log into the web portal and have access to KRIS.
What is my employee or student password?Your initial employee or student password is your 6 digit date of birth; e.g. June 7, 1986 is 060786.
How can I get my universal password reset?Policy for Password Changes: Students who require their password to be reset in order to access the Web Portal will need to properly identify themselves with a picture ID and their KCC identification number at a KCC site. Students are able to seek assistance by going to the Help Desk, Customer Service Center, Regional Center offices, and many Student Services departments to reset a password. Students who take online courses and live a distance from the college and its regional centers may call one of the offices listed above to verify if they can have their password reset without traveling to a KCC site.
