If you cannot find your student id (k-id) by click the 'here' link on the Web Portal
When you access the Web Portal Support site you will notice several questions under the heading of "Web Portal Help". Click on the question to open up more detailed information or click the Expand All button to display all the information at once. In this example we clicked Have you forgotten your username which opened up another link.
Click on the link Please click here to retrieve your KCC username. This will bring up "What's my User ID?" screen.