Help Desk

Help Desk Hours During Closure

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Bruin Portal – The Bruin Portal is a site that provides a gateway to a suite of commonly used web services. It provides access to authenticated web resources such as Email, Moodle and Self-Service. You will also be able to reset your own password.
Click here for more information about the Bruin Portal.

Office 365 – Students and instructors at Kellogg Community College get Office 365 Education for free, including Word, Excel, PowerPoint, OneNote, and now Microsoft Teams, plus additional classroom tools. Use your KCC email address and Bruin Portal Password to get started today. Click here for Office 365 Quick guides

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Student Safety is a top priority at Kellogg Community College Receive time-sensitive messages to mobile phones or email. In the event of campus safety, weather and other emergencies. Subscribers get notified immediately of the situation wherever they are geographically. Click here for help signing up.

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Kellogg CC App helps you stay connected to your college or university like never before. You’ll have access to great features that make your campus experience more effective, more efficient, and more fun. Follow the link for more information:

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Forwarding your Email automatically to another email address can be useful when you are going away on vacation or using a different email address. Follow the link for more information.

Have a technology emergency?

After-hours Emergencies: The Help Desk is only able to offer after-hours support for emergencies, such as campus network outages and assisting with technology issues that prevent a class from running. Employees may submit a ‘Priority 1’ work order  and someone will contact you shortly if it is an emergency.

After-hours non-emergencies can be reported 24 hours a day seven days a week via our voice mail or email services. Simply leave the message with the spelling of your name, your KCC ID number, and a return phone number and we will get back to you in the order the messages are receive. Fill out the contact form.