Starfish Support for Students

Starfish is a proactive tool used to facilitate communication with your success network on campus. You can use Starfish to electronically do things like “Raise your hand” or schedule an appointment with your Academic Advisor.  The goal is to keep you connected to a team of faculty and staff dedicated to your success here at Kellogg Community College!

Downloadable Instructions

Using Starfish to Schedule Advising or Counseling Meetings

Click on the link below to download the PDF instructions.

Starfish – How to Schedule an Appointment

Using the Raise Your Hand Flag in order to get Help

Click on the link below to download the PDF instructions.

Starfish – Raise Your Hand Instructions

Starfish – Frequently Asked Questions

How is Starfish designed to help students?

Starfish provides an easier way for faculty to proactively seek assistance for students who are struggling academically, before it is too late. Starfish also offers a means for any staff member on campus to seek assistance for a student who is in need. Starfish has been implemented with the primary focus of helping all Kellogg Community College students achieve their goals.

What is a flag in Starfish?

Flags are raised by faculty, and various other staff, to communicate a concern about a student. Student’s receive an e-mail once the flag has been raised, and the email typically includes faculty comments.

Who can see flags in Starfish?

Most academic flags go to the student. However, Academic Advisors and other academic support services on campus are made aware of the flag, as well. Once a flag has been raised, the student will be contacted by an Academic Advisor, someone from Support Services, or the Student Retention Coordinator.

What is a kudo?

A kudo is a way faculty and staff can of express positive feedback to students. Students may be told, from faculty, to Keep Up the Good Work, or a they may say I Caught You Being Exceptional, or that they are Showing Improvement. An Academic Advisor, for example, may let a student know that they are an Outstanding Advisee. Students will be notified via e-mail, and will see kudos highlighted on their front page of Starfish when they enter the system.

What is a referral in Starfish?

A referral is a way for faculty to guide a student to a specific office or to access a specific resource. Referrals are more supportive than just telling a student they should visit a particular office because they generate an email that tells the student how to connect with that office. Additionally, once the referral has been raised, a staff member from the referral area will attempt to connect with the student.